SAMSUNG SERVICE UPDATE

From Monday 12th April 2021, the Curzon Home Cinema app will no longer be available through the Samsung SmartHub. The app will be taken offline from this date so that we can perform some essential upgrades to our service, and we’re pleased to announce that a new Samsung app will launch very soon.

We apologise for any inconvenience this may cause. We’re working to make our service as accessible as possible for our valued customers and we will be sure to update you as soon as the new and vastly improved Samsung app is available.

WHY IS THIS NECESSARY?


At Curzon, we are constantly developing our services to deliver inspiring independent content to thousands of film fans nationwide.
As part of that, we’re excited to soon launch a brand new website and a new range of apps, which we can’t wait for you to try. Unfortunately, it has become necessary for us to retire our current Samsung app until later in the year.

We’re changing the service as part of our continued customer-first cinema experience, and soon there will be even more ways to watch our curated films on your big screen at home.

WHAT DOES THIS MEAN FOR YOU?


You will be able to continue renting films using your Samsung TV until 12th April, and we recommend you make any final rentals by 10th April 2021 to ensure you can stream these on your TV of choice for their 48 hour availability.

When the new Samsung app is launched, it will no longer be supported by TV models that use the ORSAY operating system (pre-2015 models), and will only be available for supported TIZEN models. For more information about which operating system your Samsung TV uses, you can look up the reference number on the back of your TV.

WHAT OTHER DEVICES OR PLATFORMS CAN I USE TO WATCH CURZON HOME CINEMA?


• Windows 7+ • MacOS 10.12 or later • Apple iOS 10.0 and above • Amazon FireTV and Amazon Firestick • Android tablets and phones 6.0 or later • Apple TV - 4th generation boxes and above (tvOS 10) • Google Chromecast compatible

For further assistance, you can visit our Help Page, start a Live Chat, or email us at [email protected]